1. Your personal data – what does this mean?

Personal data refers to a living individual who can be identified by this data. Identification can be done solely through the information, or in collaboration with other information held by the controller, or which may be in his possession.

The processing of personal data is determined by the General Data Protection Regulation (GDPR). Cfr. GDPR (General Data Protection Regulation).

2. Who is responsible for managing my information?

This website belongs to and is managed by IZEN: we are also the controller. This means that we decide how and for what purposes your personal data is processed.

We are responsible for collecting and appropriately processing any personal information you provide.

We will keep your personal information safe and use the information you provide in accordance with applicable privacy and data protection laws and the terms of this privacy policy.

3. What information do we collect?

When you fill in a form on our website, you may be asked to fill in the following information:

• Your name
• Email address
• Address
• Telephone number

However, you may also visit our website anonymously.

We also collect the usage information of our website by means of cookies (see section 9 below).

4. How do we use your information?

The information you provide can be used in several ways:

• In order for which you made the information available
• In order to be able to answer your questions
• In order to be able to tailor the content to your profile
• For statistical purposes when we evaluate our services offered

5. How do we protect visitor information?

We implemented various security measures to ensure the security of your personal information.

Your personal information is stored in secure networks and is only accessible to a certain number of persons who have special access rights to these systems and who are obliged to keep this information secret. When you consult your personal information, a secure server is used. All sensitive information you provide is transferred via SSL (Secure Socket Layer) technology, and then encrypted in our database so that it can only be consulted as described above.

6. Who do we share your information with?

We do not sell, trade, or pass on your personal identity information to external parties unless we provide you with prior notice, except as described below. Our company is not covered by the term “external parties”. Nor does it include website hosting partners or other parties that assist us in the operation of our website, our company’s policies, or the provision of services to you, as long as these parties agree to treat this information confidentially. We also reserve the right to release your information when we believe it is appropriate to respect the law, strengthen our online policies, or protect our and other people’s rights, property or security. However, information from which the visitor’s identity cannot be derived may be provided to other parties for marketing, advertising or other purposes.

7. When can we contact you in the future?

We would like to provide you with information about our own products and services, including those of selected third parties. We reserve the right to do this by post, telephone, e-mail or SMS, unless you have informed us that you do not wish to be contacted in this way.

We will always ask that you confirm in advance that you agree that we third parties may contact you by e-mail.

If you wish to adjust your preferences regarding the way we can use your data for direct marketing, please contact our services at info@izen.be.

8. How long do we keep your information?

We have a system of retention periods to ensure that your information is only kept while it is necessary for relevant purposes or to comply with legal conditions. When your information is no longer required, we will ensure that it is safely removed from our systems. Specifically, we keep data as long as it remains common; up to 6 years after the calendar year to which they relate.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to give you a pleasant experience when you consult our website, and allows us to improve our website. For detailed information about the cookies we use and for which we use them, you can consult our cookie policy.

10. How do you access your information and can you update it?

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of the information related to your person, please email info@izen.be or write to us at the address below. Please take into account the fact that we can charge a small administrative fee for this so that it can be delivered to you by post.

Hoeksken 56, 2275 Lille, Belgium

We want to ensure that your personal information is correct and up to date. You may ask us to correct or remove information that you think is incorrect. You also have the right to be forgotten. If you wish, we will remove all your personal data from our systems.

11. Further processing

If we wish to use your personal data for new purposes, not described in this Data Protection Notice, then we will provide you with a new announcement explaining the new use of your data, before processing and determining the relevant purposes and processing conditions of these new purposes. If necessary, we will ask for your prior permission for the new processing of your data.

12. Does this privacy policy also cover linked websites?

Our website contains links to other websites. This privacy policy only applies to this website, so when you click on a link to another website we recommend that you consult their own privacy policy.

13. How do we keep this privacy policy up to date?

We regularly review our privacy policy and post any update on our web page.

This privacy policy was last updated on 26/10/2018.

14. Who can contact you if you have any questions about this privacy policy?

Please contact our services if you have any questions about our privacy policy or the information we hold about you.

By e-mail: info@izen.be or register us at the following address: Hoeksken 56, 2275 Lille, Belgium.